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Skip Pearson : technical support

Pearson : technical support

  • 11 - AOU Student Guide - All Pearson Courses (v2).pdf

  • The contact email is: pearson-me@pearson.com

  • 24/7 chat can be reached here or by scanning this QR code:

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Skip Student Guide

Student Guide

  • AOU-Lebanon Student guide
Skip External examiners' summary reports

External examiners' summary reports

External examiners' summary reports

Skip New student induction

New student induction

  • Student General Orientation.mp4
  •  General instructions.pdf
  • Newcomers Induction
Skip New student tutorials/Orientation

New student tutorials/Orientation

 

  • Student Online Services Manual.pdf
  •  How to access AOU E-Library.pdf
  •  LMS (Moodle) Guide.pdf
  • How to Access McGrawHill
  •  How to check your academic Schedule.pdf
  •  How to attend online classes.pdf
  •  How To register courses online.pdf
  •  How to see your grade, transcript, and Academic Plan.pdf
  •  How to submit a petition.pdf
  •  How to submit Postpone exam.pdf

AOU Phone Numbers 

Tayouneh 

Glass building: 01-392139
Antelias Branch:
04-404101
Tripoli Branch:
78-900221

76-642440

 

Technical Support Contact:

 

 helpdesk@aou.edu.lb

 

78-943589

Skip Safety Guide

Safety Guide

Campus Emergency Guide

Skip safeguarding

safeguarding

"Dear Student, 

 

If you have any concerns about your safety, well-being, or other safeguarding issues, please don't hesitate to reach out to one of our safeguarding team members listed below to assist you: 

- Dr. Dani Aoun (Beirut center) daoun@aou.edu.lb 

- Dr. Soha Achi (Tripoli center) sachi@aou.edu.lb 

- Dr. Alfred Osta (Antelias center) aosta@aou.edu.lb 

- Dr. Ahmad Mikati (Beirut center) amikati@aou.edu.lb 

 

We also encourage you to review the AOU safeguarding policy publicly available on the LMS and University website."


Skip Disability declaration form

Disability declaration form

This form is designed to elicit student disability/impairment information so that the University may make all possible provisions to help facilitate the teaching and learning requirement

click here to fill out the form

Skip Student Transcript

Student Transcript

Go to SIS

Skip MS Teams Mobile App

MS Teams Mobile App

Microsoft Teams App

App Tutorial

Skip Moodle Mobile App

Moodle Mobile App

App Tutorial
Skip Job vacancies and Internships

Job vacancies and Internships

  • 25 February 2026, 12:57 PM
    Admin User
    ABC Open Recruitment Day - February 2026
  • 27 January 2026, 8:03 AM
    Admin User
    OMT - Current Vacancies 2026
  • 22 January 2026, 12:03 PM
    Admin User
    Job Opportunity for students
Older topics ...
Skip AOU Recorded Webinars

AOU Recorded Webinars

  • AOU Recorded Webinars

Skip Netiquette

Netiquette

Your etiquette to online communication

Skip Online users

Online users

3 online users (last 5 minutes)
Skip Access to OU Library

Access to OU Library

Open University Library Resources

Open University Library Resources

Skip OU Free Resources

OU Free Resources

Free OU resources | Validation Partnerships (open.ac.uk)

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Upcoming events

There are no upcoming events
Go to calendar...
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Activities

  • ForumForums
  • Resources
Skip Learning Analytics workshops

Learning Analytics workshops

Meeting 1 Recording -20240422 - Inteliboard Capabilities workshop.mp4

Meeting 2 Recording -20240424 -Inteliboard Capabilities workshop 1

 

Meeting 3 Recording -20240428 -Inteliboard Capabilities workshop 1

 

Meeting 4 Recording-20240430_130107-Intelliboard Capabilities workshop 1

Skip Global search

Global search

Arab Open University - Lebanon LMS


  •   
    • https://us06web.zoom.us/j/85846856121?pwd=e6UvwQnD1AaBpZ0b7Rb4asd6mqVboE.1

    • MTA Spring 2025–2026 Folder
    • 2025-2026 Spring  - MTAs Schedule (Education ,TD)

    • Exams Bylaws File
    • AOU-Lebanon Student Guide 2025/2026 File
    • Student Survey Feedback Folder

      Student Survey Feedback Fall 2025

      Student Survey Feedback Spring 2024-2025

    • Start your own business/ اسسي عمل خاص بك File
    • I

      Faculty of Business Studies
      Faculty of Computer Studies
      Faculty of Language Studies
      Faculty of Education Studies
       

                                  AOU Regulations
          Apply To AOU



          

      OU-Validation-Regulations-Dual-Awards.docx (live.com)
      OU Student's Guide | Validation Partnerships (open.ac.uk)
      Handbook for Validated Awards  (open.ac.uk)

       

    • Academic News

    • Student' Attendance and Absence' Justification File
    • What is Accreditation? File
    • McGraw Hill tutorial File
      • For any technical issues faced by students, please see attached guide and below video.

      ​mp4 icon Contact support.mp4

       

      • Below are extra tutorials for students and instructors that can be very helpful for them to use and utilize Connect.
      1. For students:

      ·         E-reader features:  ​mp4 icon Ereader features.mp4

      ·         SmartBook 2.0 Student Overview: Video (Classic UX)

      ·         Completing Connect Assignments: Video

       

       

      2. For Instructors:

      Question Bank Assignments:

      ·Building Question Bank Assignments Part 1: Video (Classic UX) | Video (New UX)

      ·         Completing Connect Assignments: Video

       

      ·         Building Question Bank Assignments Part 2: Video (Classic UX) | Video (New UX)

       

      SmartBook 2.0: AI

      • SmartBook 2.0 Instructor Overview: Video (Classic UX)
      • Assigning SmartBook 2.0: Video (Classic UX) | Video (New UX)
      • SmartBook 2.0 Reports: Video (Classic UX) | Video (New UX)

       

      ANTI CHEATING (Remote Proctoring & Browser-Locking for Exams)

      • Instructor Orientation: Video
      • Student Orientation: Video
      • Proctorio Support: LINK
    • McGraw FAQ File
    • Harvard Referencing Tutorial File
    • Other News

    • Join the UN80 Youth Competition: Call for Submissions

      UN80 - The UN Through Youth Eyes (Flyer)

      UN80 Youth Competition - Guidelines & Rules (Arabic)

      UN80 Youth Competition - Guidelines & Rules (English)

    • Unrandom  www.unrandom.io is a platform where local and global businesses post job and internship vacancies and also connect with the workforce. To access these opportunities, students and alumni can create a free account using this link https://www.unrandom.io/auth/jwt/register

      You can:

      • Search and apply to internships and jobs at local and global companies 
      • Manage all job applications from one place and receive status update live 
      • Connect with recruiters and professionals in their industry
    • IECD - SDA is currently looking for a Finance and Compliance Intern to join their  team for a 6-month period, with the possibility of renewal based on performance.

      This internship would provide valuable hands-on experience and an excellent opportunity for professional development.

        Interested candidates can find the detailed job description and apply through the following link: sda-lb.org.

    • External Examiners Summary Reports Folder
    • 2026 Fulbright Foreign Student Program: Application Now Open! Page

      2026 Fulbright Foreign Student Program: Application Now Open!

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Course categories

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General Studies (1)

Foundation Courses

Information Technology (64)

Education (36)

Business Administration (69)

English Language & Literature (25)

Non Degree (1)

Law

Media

Accounting

Graphic and Multimedia Design Technology

CEC Program (4)

MA


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